Process Improvement

Posted by Nehemiah Bailey on

Thank you to all of our excellent customers! You guys are the absolute best group of people around. Cry Havoc Gear has grown leaps and bounds throughout 2015 and 2016. As a by-product of this, our lead time has been an ongoing thorn in our side. We hate not being able to get your gear out to you as soon as we would like. Thankfully, our customers are also the most patient group of people anywhere.

Over the last few months, we have implemented some changes to try and bring lead times down. These changes included bringing on more employees, streamlining our shop processes and even discontinuing some models in order to focus on others. None of these changes resulted in quite as much of a decrease in lead time as we anticipated, and we knew it was time to make some big decisions.

As of January 1, 2017, our lead time will disappear completely. After much deliberation, we have decided to close our custom books. We will not be discontinuing any product at this time, so don't worry! All items will ship within 1 business day.

One important aspect of this transition is that we want to keep all of our customers "in the loop" as much as possible. For this reason, we have decided to keep custom orders available through December 31, 2016. In addition, you can receive a discount on all custom orders by using coupon code CLOSINGTHEBOOKS at checkout.

What at this means for you:

-Higher quality end product

-No lead times (items are in stock and ship within a business day)

-Discounts between now and the end of the year

-More competitive pricing structures for quick ship items

-New firearms will be supported for our Quick Ship models (including the Torrent Plus OWB holster, and the upcoming X-Rig Plus IWB holster!)

As always, if you have any questions please email us at
Thank you for your support!